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Opportunity for Voice process, Mphasis Bangalore

Keywords / Skills : Voice Process, vInternational BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive

1 - 3 years
Posted: 2019-04-17

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Posted On
17th Apr 2019
Job Description
Location- Bangalore

Trainee Customer Support Officer - Level 1

• Customer focused, Catering to customer’s queries and providing apt resolutions

• Ability to work in 24/7 kind of work environment with night shifts and spilt offs

• Basic Knowledge of Banking Industry will be an advantage

• Qualification - Undergraduate/ Diploma/Graduate/Post Graduate.(No BE/B tech/M.Tech/MCA)

• Excellent Communication skills

Fresher

Bangalore

Customer Support Officer - Level 2

• Customer focused, Catering to customer’s queries and providing apt resolutions

• Experience in International BPO with a Voice Process

• Ability to work in 24/7 kind of work environment with night shifts and spilt offs

• Knowledge of Banking Industry will be an advantage

• Qualification - Undergraduate/ Diploma/Graduate/Post Graduate/BE/B techs

• Excellent Communication skills

Minimum 6 months with International Voice Process

Bangalore


Interested candidates can directly walk-in to office 

Contact person - Elizabeth(08067505250)

Address
4th Floor, Block A, Bagmane World Technology Center, WTC 4, KR Puram, Marathahalli Outer Ring Road, Mahadevapura, Bangalore


About Company

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Imagine a world of customer-centric transformation. Of digital, cognitive and intelligent technologies that are always a few paces ahead. A world where you redefine and co-create paradigms of business success every day. Where you keep alive your inquisitive mind to deliver innovation and ‘wow’ customer experience.

A leading applied technology services company, Mphasis has, over the last 26 years, sprinted exciting laps of transformation to stand tall on the edge of NEXT and positive disruption. With our agile business processes and innovations, we anticipate the future of applied technology, predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Our future-proof expertise brings faster and more innovative IT solutions to next-gen customers across countless industry segments and micro-verticals.

Visit our website to know more regarding openings in Mphasis.
https://careers.mphasis.com/home/information-center.html
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