Why HnB Passion is what drives us and being pioneers in the recruiting space, we are backed by a result-oriented decade of experience. In short, our clients include some of the most respected companies across the globe, and our success in recruiting the best talent for them makes us one of the most sought-after market leaders. What we do HuntnBadge has been helping some of the most innovative product startups and established product companies with their hiring needs. With an objective to become the most coveted business recruitment partner for our clients, we are competent in recruiting brilliant technical workforce and influential leaders for varied business needs.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases