DSRC provides competitive compensation that is revised purely on performance, flexible work hours and an office located centrally in Chennai city easily accessible via public transport.
Experience: 4 - 6 Years Employment Type: Permanent Job Location : Chennai Notice Period : Max 30 Days
Skills: 4 years of experience in Software Development. Experience in ASP.NET,MVC with SQL Server 2005/2008 Must have worked on .NET 3.5/4.0/4.5 with C#. Strong understanding of OOPS concepts. Good communication and interpersonal skills.
Interested candidates can drop your resume to [HIDDEN TEXT] or Walk-in on 21st April 2018 (Saturday) between 10 AM to 4 PM to the above mentioned venue.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases