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Operations Project Manager

Keywords / Skills : stakeholder Management, SLA

7 - 9 years
Posted: 2018-08-10

IT/ Computers - Software
Project Leader/ Project Manager
Posted On
10th Aug 2018
Job Description
Position : Operations Project Manager

Experience : 7 - 9 Years

Location: Pune

Timings : Nigh Shift compulsory


Job Description

• Review and ensure that team is functioning in accordance with the agreed SLA with the line of business

• Ensure that reconciliations between onsite and offshore are being performed timely and accurately.

• Understand the business/product from the support standpoint and mentor the teams accordingly for any of their technical challenges

• Manage the assigned team on a day-to-day basis to ensure all tasks are completed.

• Escalate high risk items immediately to Risk Management/Control Management as well as senior management.

• Ensure that all operational and people management issues are dealt with in a timely manner

• Ensure operational control, identify failures and provide solutions

• Should be in Assistant Manager/Lead role for at least 1 year.

• Team handling management for at least 2 years.

• Should be willing to work in night shifts

Essential Functions : - Key Roles & Responsibilities:

• Dedicated client and/ or stakeholder Management

• Regularly liaise with the onshore line of business to develop necessary extra controls or system changes

• Excellent time management and multi-tasking skills, Ability to prioritize, manage and organize heavy daily workload

• Provide consolidated feedback for specific assignments to Management after liaising with other Team Leaders

• Motivate team and contribute to team spirit

• Monitor quality of processing in cooperation with Team leaders and the LOB through regular spot checks

• Verify that all procedure documentation is updated at all times


Job Qualifications:

• Minimum Education: Computer Science or Equivalent Graduate

• Preferred Education: Post Graduate Minimum experience:7 + years Preferred Experience: 7 to 9 years Required skills: IT and/ or Mutual fund Domain

• Preferred skills: Operations Management, Ops Delivery

About Company

AIT provides consulting and IT services to clients globally - as partners to
conceptualize and realize technology driven business transformation initiatives.
From strategy consulting right through to implementing IT solutions for customers,
AIT straddles the entire IT space. As a diverse end-to-end IT solutions provider, AIT
offers a range of expertise aimed at helping customers re-engineer and re-invent
their businesses to compete successfully in an ever-changing marketplace.
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