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Operation Manager /Logistics-supply chain/Last Mile delivery/Manufacturing/Production

Keywords / Skills : Last mile delivery, Supply Chain Logistics, Courier industry, Production In charge, Startup, Logistics Manager

4 - 9 years
Posted: 2019-05-16

Job Description
Responsibilities

• Manage a team of up to 20-30 team leaders, assistant Ops Manager and up to 500+ delivery executives

• Along with the team, execute up to 15000 deliveries every day

• Create and ensure strict adherence to SOPs

• Source, hire and train TLs and delivery executives as necessary

• Coordinate with suppliers, transporters, other vendors on a daily basis

• Enable marketing activities like flyer distribution etc. in areas designated to him

• Ensure cash reconciliation on a daily basis

• Create daily MIS reports to be shared with senior management

• Identify, manage and solve grievances of entire team

• Liaison with other departments like HR and Accounts

• Planning and managing logistics, warehouse, transportation and customer services

• Directing, optimizing and coordinating full order cycle

Requirements

• Education: Graduate

• Communication: fluent in English, 
• Previous Experience: 3 to 5 years of experience in managing delivery ops in companies like Flipkart, Amazon, Go Javas, Ecom Express, Delhivery, Fedex, Bluedart, DHL, DTDC etc.

• Software skills: Advanced Excel, email

• Timing: Should be comfortable with the early morning shift timings

• Candidate should have exemplary leadership skills and should be comfortable in managing large teams of 300+ entry level people. Should have created SOPs before and have previous hiring and training experience



About Company

Hyper Local Delivery
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