VAM Systems is a Business Consulting, IT Technology Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM Systems is currently looking for OpenText Expert for our UAE operations with the following skill set and terms and conditions:
Skill Set required:
Should have experience in OpenText EDMS Content Server 10.5 KOFAX knowledge will be an added advantage Should have knowledge on CMIS adapter. Responsibilities Change the entire structure and move millions of documents in department wise folder structure. Changes will be in EDMS profiles & Indexing tool EDMS New Profile Creation (folder structure to be introduced & Changes in indexing/re-indexing tool) Expose web service/adapter from EDMS to other interface (Kofax/BPM application) External application should able to Create/Index/Move/Re-Index/Search documents Writing program to extract data/classify documents and move to EDMS Develop KOFAX workflow (Maker/Checker concept)
Terms and conditions:
Joining time frame: 2 weeks (maximum 1 month).
The selected candidates shall join VAM Systems – UAE and shall be deputed to one of the leading Banks in UAE.
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at [HIDDEN TEXT] or call us +91 471 3073535 or +91 476 2681150.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases