Greeting from Buzzworks We are hiring for Service Engineer (Mobile). Please find below the details.
Experience 2 to 3 years salary - 18K Takehome Shift General Shift Working days 6 days Languages - English,kannada and Hindi
Job Description: Responsible for fault finding, repair, service Perform troubleshooting related to repair as per Company Norms. Follow all service repairs, procedures and guidelines along with various protocols Should maintain repaired invoice and raise fund request to concern department and follow-up till the payment reflects Had to keep a track on shipment dispatched by customer till it reaches the service center/ Hub Co-ordinate with service center to ensure they maintain the TAT Should have at least ITI/Diploma degree in Electrical/ Electronics/IT Eager learner, Multi-tasking and team Player. Should be able to understand and speak in English/ Hindi/ Kannada.
Interested please share your resume immediately to [HIDDEN TEXT]. Salary: Not Disclosed by Recruiter
Employment Type:Permanent Job, Full Time
Keyskills maintenancerepairtroubleshootingfault findingservice engineeringrepair engineering Desired Candidate Profile Please refer to the Job description above Company Profile Buzzworks Business Services Pvt Ltd.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases