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Opening for Support Analys -Pune Location

Keywords / Skills : Telecom Billing

2 - 4 years
Posted: 2018-06-14

Telecom/ ISP
Other Roles - Cutomer Support
Posted On
14th Jun 2018
Job Description
We are seeking Computer Science graduates. The ideal candidate will have around 3-4 years of experience in Customer Care and
Billing Operation with strong technical, analytical, interpersonal and problem solving skills.
Experiencein setting up billing operations processes is preferred.
Shell scripting in Unix will be an added advantage, Experience of working in quality management/auditing (CMM/ISO/ITIL) would be preferred but not mandatory
. Should be able to provide quick incident resolution. Attention to detail is a key requisite.
Experience in deployment of a billing solution will be an added advantage.

Technical skills required:
Excellent SQL
Oracle DBMS
Unix & Shell Scripting knowledge
Telecoms BSS Knowledge

Key Skill(s)

About Company

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