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Opening for Solution Integration Specialist.

Keywords / Skills : Experience in ITP projects, Excellent interpersonal and communication skills, stakeholder management skills (interpersonal, influencing, negotiating), MS office skills and reporting skills, CCNA certification is mandatory, MCITP certification in MS-Lync.

3 - 5 years
Posted: 2019-06-20

Nationality
India
Industry
Telecom
Function
Telecom/ISP
Role
Other Telecom/ISP
Education
Bachelor Of Technology (BTech
BE)
Posted On
20th Jun 2019
Job Ref code
GH/Telecom/ JC//2006
2019//84710
Job Description
  • Strong technical deployment/customer handling in networking, VoIP or Video.
  • Good skills of troubleshooting, using different standard tools like Wireshark and problem solving skills
  • Experience in handling corporate customers or global accounts.
  • Understand/able to communicate company’s advance services offerings to customers/partners
  • Primary accountability of on-site Implementation – site survey, Interface/coordinate with vendors and partners, leading the installation at site, testing and certifications of the installations
  • Update regularly the status to assigned implementation projects to project managers and other stake holders
  • Pro-actively raise and lead the efforts in clearing issues/bottlenecks that might affect successful completion of the implementation projects
  • Liaise with the stakeholders, partners and relevant external authorities to deliver industry best practice and statutory requirements
  • Assist in program reviews/providing feedbacks to partners, customers and engineering leadership
  • Build/Maintain relationships with key external and internal stake holders
  • Work closely with assigned project manager, team to develop/own advance services related knowledge management documentation-project charters and governance structures
  • Share the best practices/lessons learned with rest of the deployment teams
  • Take part in events to include conference calls, video conferences, workshops to proactively enhance relevant advance services delivery capabilities
  • Successful completion/sign off assigned Implementation projects (On time, within cost, specified quality parameters and successful handover)
  • Pro-active involvement in avoiding unnecessary delays, cost overruns and quality shortcomings
  • Feedbacks from customers, partners and stake holders
  • Contribution to the development of advance services delivery in APAC
  • Drive profitable growth by less number of repeat visits, good CSAT, resulting in less implementation cost and repeat business
  • Training and skill up gradation for better delivery with time tacking ability for utilization
  • Better understanding of solution for deployment to drive CSAT
  • Work as a team player and one team, enabling better cross functional team


About Company

GlobalHunt India is a leading executive search & selection firm, in terms of services offered, professional team, mandates handled and Industry specializations across Asia-Pacific, US and Europe markets. Currently we would like to touch base with you regarding an opening with one of our client. Please touch base with us and send across your CV in word format to discuss it further. I am sending you some details for an opening that might help you to give a better perspective about the position as well as the organization. If you have any query; do give me a buzz.
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