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Opening for Senior Network Specialist.

Keywords / Skills : knowledge in Network WAN/LAN with Security technology and Operational experience, SME level technical & analytical skills, Excellent oral/written communication skills, CCIE level knowledge is necessary. CCNP Equivalent is Mandatory, Switching / Routing.

8 - 12 years
Posted: 2019-06-13

Banking/Accounting/Financial Services
IT/ Networking (EDP) - Manager
Bachelor Of Technology (BTech
Masters in Technology (MTech
Posted On
13th Jun 2019
Job Ref code
Job Description
1. Situation Management - Network related major incidents and Critical Migrations.

2. SME level troubleshooting of complex network incidents and faster recovery by applying technical fix.

3. Key engagement with external service providers, vendors, Advance TAC, regional and global network teams, security teams, wider technology support team and management, application/business support.

4. Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure

5. Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support

6. Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements

7. Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off.

8. Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability.

9. Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.

10. Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.

11. Communicating and interacting with clients for providing expert advice.

12. Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.

13. Provide technical direction for systems migration and integration.

14. Meeting and exceeding defined service level metrics on timeliness and accuracy.

15. Work as a global team to manage the operations of multiple customers with multiple shift operations.

16. Focus on maximizing customer experience while optimizing costs

17. Contribute to the development of short and long term strategic network improvement goals

About Company

GlobalHunt India is a leading executive search & selection firm, in terms of services offered, professional team, mandates handled and Industry specializations across Asia-Pacific, US and Europe markets. Currently we would like to touch base with you regarding an opening with one of our client. Please touch base with us and send across your CV in word format to discuss it further. I am sending you some details for an opening that might help you to give a better perspective about the position as well as the organization. If you have any query; do give me a buzz.
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