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Opening for Quality Auditor

Keywords / Skills : Quality Analyst

1 - 8 years
Posted: 2019-04-15

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Quality Assurance Executive
Posted On
15th Apr 2019
Job Description
Urgently Required Qualilty Auditor for International Process with excellent communications skills. Should be willing to work in fixed Night Shift.
Require minimum 1 year on papers experience in the QA field or in a related area. Has knowledge of commonly-used concepts, Quality tools, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. A
*Analyzing and sharing feedback of CHAT taken by Agents.
* Identifying fatal errors and non-fatal errors impacting the process and take
corrective/preventive action
* Monitor agents to identify errors, deviations & initiate corrective measures.
* Provide actionable data to various internal support groups as needed

Vcare Call Centers India Pvt. Ltd
JOB Location: Noida.
Salary upto -34k pm. cab and meals provided
Contact HR Person Deepa-8383858314


Key Skill(s)

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