This is to inform you that there is opening at leading Hospital.
Position : Operations Manager
Location : Erode
Salary : 70 * 80000 pm
Job Role : Supervise daily administrative operations Monitor expenses and suggest cost-effective alternatives Create quarterly and annual budgets Develop and implement effective policies for all operational procedures Prepare work schedules Maintain organized medical and employee records Monitor administrative staffâs performance Train new employees Ensure prompt ordering and stocking of medical and office supplies Answer queries from doctors, nurses and healthcare staff Resolve potential issues with patients Stay up-to-date with healthcare regulations
Requirements Min.10 years experience as a Hospital Administration
Interested candidates may forward their updated cv to [HIDDEN TEXT].
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases