HIRING for Companies like EVENT, AMEX, CARLSON WAGONLIT (CORPORATE), FAREPORTAL, IGT,INTELENET, FIS (GOOGLE ADWARDS), BRITISH AIRWAYS etc.
Good opportunity for U/grads and Graduate
Experienced Sal Up to 40 k
Freshers to start there CAREER with TRAVEL/TECHNICAL AND CUSTOMER CARE VOICE profile in International Brands to BOOM their Career in International BPO. Grads, Under Grads with excellent communication skill are welcome Candidates should be comfortable with 24x7 shifts Salary for Freshers start with 13 k to 21 k in hand depending upon Company scales Experienced Candidates depends upon their last Salary and Experience Both Side Cabs & Meal (as per Company norms) Attractive incentives apart from Salary Good Working Environment with International Brands Interested Candidate
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases