Opening for International Voice Process for both Freshers and Experience candidates.
Greeting from People Prime Worldwide !!
We are looking for international Voice process candidates.
Process: Customer Support/AR Callers
Excellent Communication skills required For freshers they have interest in voice process. And for experienced candidates they need 1 yr experience in International voice Support Candidates should be flexible to work in any shifts Qualification;10,+2+3 years of Degree/Diploma
Shift - US Shift / Rotational Shifts Cab: Both ways Locations : Chennai Designation :Process Executive/ Senior Process Executive Salary(for freshers): 1.6L-1.8L Salary(for experienced) : 2L- 4.5L
If interested please contact Swarnalatha-7397790604.Get your interview scheduled before you walk-in. Drop your Cv's to [HIDDEN TEXT] Desired Candidate Profile Please refer to the Job description above
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases