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Opening for Guest Relation Executive in MNC Bank Co at BKC

Keywords / Skills : "Guest Relations Executive", "GRE", "Guest relation executive", "guest relation Associate", "front office", "front office executive", "front desk"

1 - 3 years
Posted: 2019-07-29

Job Description
Designation : Guest Relation Executive

Job Description :

Escorting guest

• Reverting calls and queries

• Arranging meeting room

• Facilities services to guest/ Visitor at site

• To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.

• To greet and seat guests, according to the established standards of performance established for the company.

• To take and manage reservations.

• To follow all telephone usage guidelines, using the guests name and standard greetings.

• To wish guests goodbye as they leave the premises.

• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Other Duties:

• To report for duty punctually wearing the correct uniform and name tag.

• To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.

• To maintain good working relationships with colleagues and all other departments.

• To read the Employee Handbook and have an understanding of and adhere to the rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.

• To comply with local legislation as required.

• To respond to any changes in the department as dictated by the needs.

• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

• To attend training sessions and meetings as and when required 

Job Location : BKC

Salary : up to 35k (Depend on Experience & Interview)

Min Qualification: Graduate/Diploma

Min. Experience: 1-2 Years

Age: 22-28

Gender: Female & Male

Preferred Industries: Corporate/Hospitality/Aviation/FM

Shift Timings: General 8:30-5:30/ 9:00-6:00

Dress Code: Western Formals for Male/ Saree for Female

Other Specifications: Candidate should be Tall (Min. height- 5’4"for Female & 5’10" for Male), Fair complexion, Slim, should have excellent communication & interpersonal skills. Calm, composed, sensible, confident, presentable-Pleasing personality (Soft traits).

If interested in the profile kindly send us your updated CV with passport photograph on [HIDDEN TEXT] or call on the below mentioned number.

Also we kindly request you to forward the above opportunity to your friends / refer some of your friends or colleagues who are seeking change in their career.

Thanks & Regards

Renuka Parmar | Recruitment Consultant |PARC Kalite Consultant |

|Mobile: + 91 9137414770

Email: [HIDDEN TEXT] |

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