Hurry Huge Opening for Domestice Voice process BPO call canter on 16/10/18 TODAY
Fresher / Eperianced / Graduates and Undergraduates with Excelent English and Hindi communication skill should be flexiable to work for Rotational shift / With good salary hike and insentive. Just 1 round of Interview at THE JOB FACTORY
work location - white filed
Hurry Call Aaron - 9538804040 to schedule your Interview Today
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases