Meteors Immigration Consultancy services LLP is the fastest growing consultant having expertise of providing quality solutions in immigration services to individuals,families & corporate clients those who're seeking to settle,work,study,visit or move.we are Authorized To Provide Visa Consultancy Services That Guide With World Immigration Options, Such As Guiding For Relevant Documentation For Visa Filing, Assessing The Eligibility Criteria For Applicant.Our main motive has to give the uninterrupted immigration and Visa service to their client through their specialization and knowledge.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases