Precision Technologies Corp is award winning, fastest growing IT Consulting Corporation head quartered in New Jersey, USA with offices in Hyderabad, Noida & Mumbai. Precision Technologies is provider of smart IT staffing solutions including contract staffing, temporary to full-time positions, permanent placements and executive searches in the various industries. We are placed in 'Inc. 5000' list of nation's fastest growing private companies in USA for consecutive 3 years and featured in the 'New Jersey's 50 fastest growing companies' in NJBIZ.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases