A leading and established company based in Andheri is presently hiring smart female in the Admin department. Desired Candidate : Must be Graduate with good English communication Should have knowledge of MS-office and Email correspondence Smart and ability to handle any task, coordination. Candidates residing around Andheri location would be preferred. Salary: As per the industry standards If interested kindly mail us your updated resume with Salary details and Notice period to [HIDDEN TEXT]
Customer Service Associate,Nutrition,Freshers,Graduates,Graduate Fresher,Customer Service Executive,Customer service representative,Written English,Night Shift,Associate,Nutritionist,Home Science,Food & Nutrition
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases