A well established Pharma company based in Deonar, Govandi is presently looking Male candidate for the position of Office Assistance. Desired Candidate : Must be Male graduate with knowledge of Tally and MS-Office Should have working skills in billing and accounting. Residing in Central Mumbai or Navi Mumbai Hardworking and work oriented Candidates possessing experience in any Trading or Manufacturing company would be preferred. Salary: As per the industry standards If interested kindly share your Salary details and Notice period to [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases