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O2C Collections - SME

Keywords / Skills : O2C, AR Caller, Collections, Order To Cash

4 - 7 years
Posted: 2018-08-10

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Other Customer Service/ Call Center - SME - O2C Collections
Education
Any graduate
Posted On
10th Aug 2018
Job Description

•Collections: Adherence to client policies and procedures pertaining to Collections.

•Process Collections transactions (e.g. collection activities, updating payment information, reporting, adjustments and write offs, credit and debit memos, invoices cleared/closed, )

•Provide collection reports including those that measure the process against stated targets, and delinquent customer reports.

•Archiving, records retention and audit support.

•O2C/Billing/AR including resolving Level 1 collection inquiries, and assisting if required in Level 2 and Level 3 inquires. For reference: Level 1 includes but not limited to inquiries regarding: factual information, status, operational procedure, and policy contents. Level 2 includes but not limited to inquiries regarding: policy clarification from a policy expert, and assessment of policy or process changes. Level 3 includes but not limited to inquiries regarding: complex policy interpretation, authority to consider requests for exceptions or policy changes, and relationship impacting issues.

Package Upto.5.25LPA+Variable Pay

Only Immediate Joiners



About Company

Leaders in IT & ITeS recruitment for Fresher's, Middle & Senior Management....since 2005. Has built a strong team of 25 employees focused on Recruitment Industry working with leading companies to fulfill their requirements. Provizor's vision is to provide an opportunity for every individual to make a career and works towards providing visor people to the corporate world. Provizor is one of the leading recruiting company in Bangalore with 2 branch in which is located on both sides of Forum Mall on Hosur road, Koramangala in Bangalore
Vision - To uphold integrity and ethics while being No1 in the industry.

Carving careers for candidates with in depth info on their job profile.
visit www.mustbein.com
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