Hi, We have Urgent opening for NRI Business Manager-Punjab | Haryana | Tricity
Location:-Punjab | Haryana | Tricity CTC:-10 Lacs Details NRI Business Department :-NRI Business Reporting to:-Cluster Manager International Trade & Banking, Punjab
Job Summary Sourcing of new to bank NRI customers, growing the CASA & TD of newly sourced NRI customers, growing the NRI Book (Customers, CASA & TD) of the allocated branches, Sourcing fee income from NRI customers, conducting micro-marketing and other business development initiatives in the allocated branches, ensuring excellent customer service and supporting other initiatives and responsibilities as allocated for business development and customer acquisition.
Detailed Responsibilities Products: NRI/ HNI/HNW NTBs (40%) + Portfolio (Leads from branches) As specified in the goalsheet assigned to each NRI BM Qualification Essential Graduate Desired MBA / Post Graduate
Experience Essential : Atleast 3 years in NRI Business & Retail Liabilities in the current/ previous role Desired 5 years experience in NRI business
Desired skills and competencies Knowledge of NRI banking Services & Products Proven success in NRI Business (high/ good appraisal ratings in the NRI business role) Excellent written & oral communication skills in English, Hindi & Punjabi (Local language) Excellent Relationship management skills MS office skills should be able to make good ppt presentations, have good skills in excel & word Should be analytical and have a good competency in data compilation, data analysis and interpretation Should be able to identify & implement marketing initiatives necessary for sourcing NRI customers
Good networking skills
Preferred Age Band 28 years to 35 years
If interested kindly send me youre cv with below details, Current Ctc:- Expected Ctc:- Current Location:- Notice Period
Thanks & Regards, Nutan Anand Team Leader Ph: 08291928435 09819892843 [HIDDEN TEXT] [HIDDEN TEXT] Visit us at : www.unidusservices.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases