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Non Voice Support (Chennai Location – Only local residence can apply)

Keywords / Skills : Customer Support Executive, Customercare executive, Customer service representative, Customer service executive, Technical support executive, Customer support officer, Customer support representative, Non Voice, Bpo

1 - 3 years
Posted: 2019-07-19

Job Description
Qualification – HSC / Graduates / 10 + 5 / 12 + 3 Diploma

Working Days – Any 6 days would be working (Any 1 day would be the weekly off)

Interview Rounds - Personal Interview followed by the Typing & the written Test

Shift Timings – It’s a US Shift which means complete night shift

Assignment Tenure – 6 – 7 Months

Brief Description -

• Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

• Typing skills of 25 words per minute with an accuracy of 80%

• Will be required to demonstrate an ability to problem solve, complicated issues daily

• Will be responsible to solve customer queries over the chat or the emails

• Written skills should be good

• Prior experience of working in a backend process would be an added advantage

About Company

Orcapod is a Consulting & Technology Services firm founded by senior industry professionals coming from reputed international organizations. Like the Orcas which roam the great oceans around the globe, we work with Global and Indian Clients providing assistance in their critical IT & business improvement initiatives.
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