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Non-Voice process in MNC

Keywords / Skills : Non-Voice process in MNC

Posted: 2019-07-22

Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Posted On
22nd Jul 2019
Job Ref code
ID-75
Job Description
Job Description :

Non-Voice process in business process outsourcing (BPO) ( Email and Chat Support) .

Job Description:
• Looking for excellent English communication.
• Experienced also Okay . (Any Domain)
• Salary 2.15 to 3.00Lac per annum (depends upon the performance)
• Cab provided within 25km
• Good Typing skill .
• Basic Knowledge in computer
• Willing to work in shifts rotational
• 12 th pass /Any graduate Can apply.
• Location: Chennai-Perungalathur
• Full time job.
• Follow up to ensure that appropriate actions were taken on customers requests
• Ensure that the customer satisfaction and quality assurance scores are excellent
• Handling customer queries and service through chat and email
• Responsible to provide timely and effective resolutions to customers through chats & emails
• Demonstrate ownership to resolve challenging customer issues andescalating when necessary
• Ability to work independently and collaboratively within a team environment
• High energy and positive attitude
• Walk in Monday-Friday

For More details Contact :Pavithra - HR Executive @ 7550007355 /Vaishnavi- HR Executive @ 7395807355 /Shubha- HR Executive @ 8489135355 /Priyanka- HR Executive @ 7395806355

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