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NON Voice Process
NON Voice Process
2COMS Consulting Private Limited
Keywords / Skills :
non voice process, Customer Support, Backend Operations, Backend Executive, Non Voice Bpo, Non Voice, Fresher
Mumbai
0 - 3 years
Posted:
2019-11-12
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Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
•
Customer Service Executive (Non-voice)
•
Fresher
Education
Aviation
Posted On
12th Nov 2019
Job Ref code
111119010185
Job Description
Hello All,
Greetings from 2COMS consulting pvt ltd!!!
Currently hiring freshers for Non Voice Process @Airoli
Experience- Fresher
Salary-15000 ctc, pf+esic+cab(Both sided cab facility)
Qualification- BA/BCOM/BBA/BMS/BSC/BBI
Location- Airoli, Navi Mumbai
Eligibility Criteria:-
Strong communication skill
Should be a graduate
Flexible to work in NIGHT SHIFT
Should join immediately
Should be computer savy and should strong interpersonal skills
Should have 5th semester original mark sheet and net copy of 6th semester for 2019 pass outs
Interested candidates kindly send resume to [HIDDEN TEXT] or can call @8895818423
Thanks & Regards
HR Aishwarya
Key Skill(s)
non voice process
Customer Support
Backend Operations
Backend Executive
Non Voice Bpo
Non Voice
Fresher
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2COMS Consulting Private Limited
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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