Dear Candidate, Greetings from Adam InfoTech!!! > > We have an urgent requirement for Professionals. > Only immediate joiners / not working candidates/ serving notice period - preferred. > This position is for Contract-to-Hire. Initially the selected candidate would be working under our payrolls later will be absorbed by Client > If interested Please mention the below details and revert back with your updated resume, at the earliest.
Required details: >Passport Number (Mandatory): >Validity (Date month Year) (Mandatory):
> Full Name: >Father name: >Date of birth: >Email id: > Skill: > Total Experience: > Relevant Experience: > Contact number: > Alternate contact number: > Last Drawn CTC: > Expected CTC: > Current Company: > Current Location: >Current Job Role:
> Employment [Permanent/Contract]: > If contract please specify your primary company details with URL: > Notice Period: > Current Location: > Please let us know if you are holding any other Offers: > Are you willing to join our Client under Adam InfoTech: > Ready to take F2F interview (mandatory):
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases