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NOC Manager/ Engineer

Keywords / Skills : NOC Manager/ Engineer, NOC, Network Operations, Network concepts, server computing, telecom technologies , TCP/IP and QOS in the LAN, WAN and WLAN, LAN (Layer 2), WAN (Layer 3) networking protocols, network technologies

3 - 8 years
Posted: 2019-06-08

Industry
Telecom
Function
IT
Role
IT/ Networking (EDP) - Manager
Education
Bachelor Of Technology (BTech
BE)
Salary
6.00 - 10.00 lacs
Posted On
8th Jun 2019
Job Description
NOC Manager/ Engineer

Location: Mauritius

CTC- 6-10

Exp-3-8


Degree in Engineering (Communications / Electrical & Electronics / Computer Science)

• Knowledge in Network concepts; server computing, telecom technologies

• Understanding of TCP/IP and QOS in the LAN, WAN and WLAN

• Has understanding of LAN (Layer 2), WAN (Layer 3) networking protocols and technologies including switching, routing and security

• With 5+ year of experience in managing NOC environment

2-4 years

• Supervise a 24x7 Network Operation Centre’s (NOC) shift operations and personnel;

• •Assign and manage the work load of shift personnel, as well as escalate resource constraints to Management;

• Oversee day to day NOC operations, escalations, ticketing and communications with all customers;

• Further develop process and procedures within the NOC;

• Update and maintain documentation associated with processes and procedures;

• Continuously improve and develop systems to proactively monitor the infrastructure we manage;

• Generate key reports for Management including but not limited to: system availability, service level agreements, ticket resolution and customer issues

• Subject to call 24 hours, 7 days a week;

• Responsible for managing outages, SLA, uptime, service availability, root cause analysis



About Company

We are a leading recruitment consultant of Northern India based at Chandigarh. We specialize in recruitment solutions for Life Insurance, Telecom sector, Banking Sectors, FMCG, pharma sector
About Recruiter
Shaifali Sharma
Senior HR
Samridhi
A professional Senior HR with more than 5 years of experience ...
Skills I hire for DBA, Finance, Accounts, IT, banking, QA, QC, Production, BI, BA, etc.
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