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Keywords / Skills : Network Engineer, CCNP Certified

2 - 4 years
Posted: 2019-09-18

IT/Computers - Hardware & Networking
IT/Computers - Software
Network Administrator
IT/ Networking (EDP) - Manager
5.00 - 8.50 lacs
Posted On
18th Sep 2019
Job Description
Should be flexible to work on incidents in a L2 or L3 role.

Troubleshooting network problems and dealing with external suppliers (e.g. logging support calls, working with network consultants).

Undertake a role in network-related IT projects.

Should be able to setup account and network configuration

Track computer system issues through to resolution, within agreed time limits

Talk to clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.

Properly escalate unresolved issues to appropriate internal teams

Provide prompt and accurate feedback to customers

Refer to internal database or external resources to provide accurate tech solutions

Ensure all issues are properly logged

Prioritize and manage several open issues at one time

Follow up with clients to ensure their IT systems are fully functional after troubleshooting

CCNP/ CCIE certified
Minimum 4 years’ experience in network support
Worked / experience on ticketing tools/ CRM's, documentation of tickets
knowledge of switches, routers and wireless.
Excellent communication and writing skills is a must. 
Candidate should be comfortable with 24*7 shift timings
Excellent communication skills. 

Interested Candidates pls send your updated CV mentioning your Current & Expected CTC 
Kindly call us at 9082689253/7506179867

Thanks & Regards

Santosh Singh
Business Head
BlueLadder Corporate Services

About Company

BlueLadder Corporate Services

BlueLadder Corporate Services provide exclusive staffing and other HR solutions to your organization is a recruitment consultancy based in Mumbai having Registered Office at Bhandup provides recruitment solutions. We are committed to work ethically with deep understanding of our Client Needs on Time.
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