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Keywords / Skills : Netapp L2/L3

Posted: 2019-01-02

Industry
IT/ Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Posted On
2nd Jan 2019
Job Ref code
8a7883a8670aeb5b0167
1201d11e7541
Job Description

Netapp L3
Location: Hyderabad
Job Description:
Technical skills - Excellent and proven handson experience on NetApp 7mode and CDOT, EF Series needed.SolidFire knowledge will be an added advantage
SAN zoning knowledge
Windows and Linux knowledge/troubleshooting mandatory (from application perspective)
Backup tool administration needed (EMC networker and Data Domain preferred)
AWS knowledge andDevOps way of working would be added advantage.
JD:
1) Handle daily tasks coming in form of STASKS,CTASKS,ITASKS etc
2) Ability to handle technical escalations from L1/L2 and reach out toLead/Vendor if needed - in mission-critical production environment
3) Perform troubleshooting for end customer user access or application issues
4) Storage performance troubleshooting is mandatory.
5) Ability to work with Analytics tool to leverage Splunk or other tools for deriving business value
6) Perform Storage upgrades (Data Ontap - both 7mode and CDORT)
7) Create new Storage Virtual machines,storages,user shares and other entities
8) DR test experience at storage level (using SVM DR and Metrocluster) is mandatory.
9) Perform regular infrastucture audits for backups,improvements,gap analysis etc
10) Self started and ability to initiate improvements
11) Work and co-ordinate with other External Service Providers for serving the end customer
12) Prior customer facing experience mandatory
13) Ability to work under pressure and grasp new technologies.
14) Perform data restorations of critical customer data
15) Strictly adhere to ITIL process for customer service delivery
16) Work on suggestions given by NetApp and implement the same.
17) Attend regular customer calls on weekly basis for smooth operations.
18) Should be able to perform data migrations -- in close coordination with Lead/Project Manager.
19) Should be willing to perform o ncall standby on rotational basis.

Key Skill(s)

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