Desired Candidate Profile Primary Skills ASP.NET C# Angular 4/5//6 SQL Js/Jquery Agile Micro Services NoSQL .Net Core Good to have Unit Testing - TFS, VSTS CI/CD experience or Knowledge MS business intelligence
Education: A Bachelors Degree or higher level degree is strongly preferred.
HyrEzy Talent Solutions It is a software consulting and services organization that provides IT solutions and services through its 1700+ talented professionals and domain experts who are deployed at its offices in New Jersey, New York City, Toronto and its ODC in Noida, India. It is a CMMI level 5 organizations and a strategic partner to Fortune 100 companies. It services the information technology requirements of companies ranging from the Fortune 100 to medium-sized firms by utilizing specialized domain knowledge, best-of-breed technologies, rapidly deployable proprietary frameworks/solutions and flexible engagement models.
C#, ASP.NET, MVC, Web API, Entity Framework, Type Script, HTML 5, CSS 3, TFS, GIT, Microsoft Cloud / Azure / Service Buses / PAAS / SAAS, Windows Services, angular, knockout, backbone, NO SQL/Mongo DB, MS SQL Server, Oracle
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases