• Minimum 1.5+ Experience in .Net Framework Development Area • Participate in requirements analysis • Collaborate with internal teams to produce software design and architecture • Write clean, efficient code using .NET programming languages • Ensure designs are in compliance with specifications • Prepare and produce releases of software components • Test and deploy applications and systems • Revise, update, refactor and debug code • Improve existing software • Develop documentation throughout the software development life cycle (SDLC) • Serve as an expert on applications and provide technical support
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases