Play a dynamic leadership role in our fast-paced growth environment and will be responsible for designing and architecting solutions to complex architecture problems and delivering real enterprise-class solutions to our customers and being a hands-on peer leader of top development resources. As the owner for the architecture and technical delivery the candidate effectively works as technical leader of the engagement, wearing multiple hats from lead architect and developer on the most complex elements of the product to technical team leader to solution evangelist ensuring that the customers are blown away by the technical differentiation and quality of the delivery.Skill Set:
1. Prior experience of architecting and implementing multi-tier enterprise/web applications using Microsoft .net technologies. 2. Hands on development experience on .Net Technologies - Microsoft Stack of Technologies (Specifically .NET 4+) - C# - ASP.NET MVC4+, Web 2.0 and related tools - SQL Server - Azure Storage and Services - WPF, WCF, Soap or Rest web services - Experience with Microsoft Security mechanism ⣎rtificates, Claims, Public/Private Keys, Token based Authentications, Azure Services, Security groups, AD, ADFS) - Experience with distributed architectures 3. Designing the features as per industry best practices; good understanding of Object Oriented programming 4. Good understanding of Design and Architectural Patterns and apply them in day to day work 5. Excellent debugging skills 6. Experience in Internationalization 7. Sharp code reviewing skills 8. Experience of leading and mentoring multiple teams 9. Experience in Pre-Sales and technical solutioning with customers
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases