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Need Siebel CRM Operations (Passport is mandatory) for Pune Contact Swapnil: 9594976118

Keywords / Skills : Siebel CRM Operations , CRM Product, siebel crm, siebel, Siebel integration, Siebel Developer

3 - 10 years
Posted: 2019-07-10

IT/Computers - Software
Software Engineer/ Programmer
Posted On
10th Jul 2019
Job Description
We are an ISO 9001:2008IT Out Sourcing Company currently providing IT Services to almost 200 Companies, which Includes CMM, PCMM, CMMI and reputed Companies in India and Abroad.

One of our CMM Level 5 clients is looking for Siebel CRM Operations (Passport is mandatory) for Pune

Skills: Siebel CRM Operations (Passport is mandatory)

Work Location: Pune

Exp: 3 to 8 years

- • To perform Siebel CRM operation as per defined SOP for Telecom Customer.

• Siebel CRM Product and Configuration Items (CI) data configuration as per defined template.

• User-ID management including User creation/modification/disablements

• SRs / Incident ticket resolution/troubleshooting.

• Co-ordination with business users for issues resolution.

• Support for any change in System/Applications.

• Execution of daily Operational BAU tasks like Recons, Reprocessing failures etc as per SOP defined to keep pendency to minimum.

• Participation in solution walkthrough for demand and new changes

• Issue analysis and provide workaround solution to business.

• Co-ordination with partner / Vendor

• War room call handling

• Configuration management.

• Remedy Incident Updating / Reporting on Incidents progress

One reference can make somebody's career. So kindly refer your friends too!!

Please contact on

Swapnil: 9594976118


Thanks & Regards

Swapnil Patil

For our current hot openings Click Here.

303,Advent Atria, Chincholi Bunder Road,Off S.V.Road,Malad (West), Mumbai- 400064.

Branch Office : D210, Sector 55, NOIDA 201301, UP

(+91-22-) 28441238 | Ext: | Fax: (+91-22-)28737077 | Mobile - 9594976118


IT Resourcing / Non IT Resourcing / RPO

Instinctively knowing when you run forward, when to ease back and when to let someone else take over...

these are the mark of a great team and a great team player.

About Company

We are a 15 year young ISO 9001:2008 certified IT consulting company. We provide IT subcontracting/outsourcing services to our CMM Level 5 and MNC clients across India and the world and are the preferred partners to most of our customers.
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