Dear Candidates, Greetings from SHINE MANAGEMENT SERVICES!!! We are hiring candidates for the following description: Functional Area: Food Production, Production Officer, Qualification: Any Degree Experience: 2 -5 years Interview Date :12th July to 18th July 2018 Interview Timings : 10 am to 4.00pm
Note: • The candidates must having the experience in Food Industries. Interested Candidates can directly walk-in to the below mentioned address, Venue Details: Shine Management Services, No.22, Vembuliyamman Kovil Street, Kulathuma Nagar, Pallavaram, Chennai- 600043. Landmark: Vembuliyamman Kovil Contact Person: Kavitha– HR (Reference) Contact No:8939303558, 8939303554 (Feel free to contact between 10.00AM to 5PM from Monday to Saturday)
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases