Job Description Job Code- 002 NAV Functional Consultant = Finance
Should have 2 years of exp in NAV Functional Consultant. NAV details process flow in NAV Finance module. Interaction and handling clients regarding all the issues. Process understanding when delivering effective process flow. NAV details process flow in Finance module. Ability to customize client requirement. Good communication and presentation skill. Detail understanding in NAV Finance module
UNIKUL Solutions Pvt Ltd. UNIKUL is a start-up, profit making and professionally managed company. The company was incorporated in the year 2009. It is a fast growing software company executing successful Education ERP projects for the last 4 years in various educational institutions in India. A focused enterprise with single-point responsibility; we have a strong customer base who have become our references.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases