Business Strategy and transformationDevelop business plans in consultation with key stakeholders including top management with focus on business strategy formulation and business developmentIdentify and implement digital sales transformation projects throughout the sales journey including improvement in lead generation and conversion, customer experience, sales productivity, etc. Formulate strategy, arrive at prioritised solutions and ensure timely execution of projectsDevelop & implement innovative sales and marketing strategies that increase product awareness, customer acquisition, market share, penetration and revenueStrengthen digital acquisition businessManage and improve end to end digital acquisition model and increase % share of digital acquisition Formulate innovative solutions including predictive dialling workflows to maximize lead conversion and ensuring lead call TAT is close to real timeTrack and improve STP conversions in order to increase % customers opening accounts on their own Work closely with training and quality team to improve call quality standardsWork closely with Marketing Team to manage the desired lead flowsAchieve acquisition and business targetsAchieve business numbers in terms of accounts, margin, cost of acquisition etc. for entire B2C vertical of the businessWork closely with support departments like marketing, learning and development, human resources etc. Develop reward and recognition programs to achieve the desired business plan numbers. Set up new businesses and develop strategic as well as operational excellence strategies to sustain business growth in a constantly changing, fast-paced environment
About Us :
We at Vitasta Consulting Pvt. Ltd are servicing the talent acquisition needs for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.
About Company :
Our Client is a leading stock broking firm in India. It is a member of the Bombay Stock Exchange, National Stock Exchange.
Roles and Responsibility :
Designation :National Head B2C Sales and Strategy
Experience :10-15 yrs