We require an experienced Murex Back Office Consultant to work across our client base. The role will suit a techno/ functional resource with extensive knowledge of the Murex BO. You will work with business users to understand requirements and create functional and technical specifications by working with the business to understand process while advising on Murex best practice.
This role will require 3 months travel to Sydney to work with one of our key clients before returning back to Bangalore to continue working from our offshore delivery centre
Responsibilities You will provide Murex Back Office and Workflows SME with extensive experience of MX. 3 post trade, workflow, integration and configuration processes.
The role will require a strong financial markets background across a range of asset classes (IRD, Fixed Income, Commodities) . The position will work closely with the existing Luxoft delivery team and face off to the business & client technology functions.
Skills Must 3+ years' experience of Murex 3. 1
Requirements Gathering & Documentation
Murex Contract, Deliverable, Event, Murex MxML-Doc and Swift Confirmation & Payment templates
Good knowledge of MxML Exchange workflow and Interfaces.
Good knowledge of XML using XSLT, Murex MSL and MxML format.
Experience with SQL
Strong knowledge of the different post-trade interactions between the various actors of capital markets including services providers
Technical knowledge of SQL, XSL and JAVA would be advantageous but not a prerequisite
Nice to have Accounting experience
If needed, we can help you with relocation process.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases