We require an experienced Murex Front Office Consultant to work across our client base. The role will suit a techno/ functional resource with extensive knowledge of the Murex FO. You will work with business users to understand requirements and create functional and technical specifications by working with the business to understand process while advising on Murex best practice.Responsibilities You will provide Murex Front Office SME skills with extensive experience of market data, simulation and pricing in Murex upgrade program.. The position will work closely with the existing on- site delivery team and offshore Murex team and will face off to the business & client technology functions.Skills Must 4+ years' experience of Murex 3.1- The role will require a strong financial markets background across a range of asset classes (Treasury, Commodities)- Functional break analysis experience in migration and upgrade programs and should be comfortable in analyzing the root cause spreading across- Marketdata, pricing, valuation etc.- Experience on Front Office system configuration (Curves, pricing, eTradepad, simulation views)- FO Static data design & setup Murex 3.1 (Front Office + Risk Modules), Market data configurations- Rate curves, Market rate sheets etc.Pretrade workflow knowledge, GOMKnowledge in SQL (Oracle and/or Sybase) and Unix commands is a plus; Nice to have Murex migration/upgrade experience- Exposure to CVA and collateral would be plus not mandatory If needed, we can help you with relocation process. Click here for more details: Desired Candidate Profile Please refer to the Job description above
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases