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MS Dynamics CRM : Functional Consultant

Keywords / Skills : MS Dynamics CRM : Functional, MS Dynamics CRM

3 - 6 years
Posted: 2019-06-04

IT/Computers - Software
Software Engineer/ Programmer
Posted On
4th Jun 2019
Job Description
MS Dynamics CRM : Functional Consultant
Job Location: Chennai / Bangalore / Pune
Experience: 03-06 yrs
Job Description:
Delivery of solutions to meet business requirements with use of application configuration and standard set-up Analysis of business needs Validate and ensure understanding of business requirements Provide counseling to business and IT colleagues regarding application configuration options and standardized solutions based on deep application insight Estimate delivery effort based on requirements Perform design, build, test implementation activities as well as deployment and handover of solutions.

• Provide maintenance and enhancements of existing solutions 3rd level support as needed Back-up for 2nd level support when needed Typical deliverables Solution blueprint Functional design Test documentation Configured application.

• Hard skills Knowledge of Microsoft Dynamics 365 Functional and technical support of Microsoft Dynamics 365 Strong understanding of business flows and processes supported by Dynamics 365 Application design and configuration experience within application area System implementation experience Experience from interacting with business users Fluent in English verbally and written Experience and competence to work according to an Agile delivery method and potentially manage offshore technical resources deliveries Relevant Master or Bachelor degree holder Soft skills Structured and Service-minded.

• At least 5 years of experience in a similar role from a global enterprise Strong business focus and process understanding.

• Good communication skills and understand the relationship between business, technology and people Comfortable in interacting with stakeholders form different levels and parts of the organization Basic knowledge of ITIL v3 processes

About Company

L&T Infotech is a wholly-owned subsidiary of the USD 14 billion plus Larsen & Toubro, India’s Engineering, Technology, Construction and Financial Services powerhouse, ranked 4th in the global list of Green Companies in the industrial sector by Newsweek.
L&T Infotech is a leading global IT Services company serving Banking & Financial Services; Insurance; Consumer Packaged Goods, Retail, Pharmaceuticals; Automobile & Aerospace; Hi-tech & Consumer Electronics; Energy & Process; Utilities, Engineering & Construction; Plant Equipment & Industrial Machinery; Healthcare; Travel & Logistics; Media & Entertainment. Our comprehensive portfolio of services include SAP; Oracle & Microsoft; Enterprise Integration; Manufacturing Execution Systems; Testing; Business Intelligence/Data Warehousing; Application Development & Maintenance; Infrastructure Management Services; and Mobility.
L&T Infotech’s 3-pronged value proposition rests on Business-to-IT Connect, which signifies our approach to crafting solutions rooted in the business of our Clients; Engage the Future, which is a commitment to making an investment in the future and having a point of view about it; and Execution Excellence which exemplifies our focus on delivering world-class, consistent execution.
L&T Infotech, headquartered in Mumbai, India, has a global presence across continents. The Company prides itself on a culture of training and mentoring. Coupled with a work ethos that encourages innovation, the Company lists high among the best companies to work for.
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