Mandatory: 3-9 Years work experience in Dynamics AX / D365 operations Development and Implementation. Should have strong knowledge on AX 2012 and D365 Operations 1-2End-to-end full life-cycle implementations of Dynamics 365 Operations/Dynamics AX 2012 solutions Hands on Dynamics 365 Operations integration , Workflow and BI Reporting, WCF Experience, Power Apps, D365 Mobile Apps Extensive experience in X++ developing code and perform unit testing based on therequirements. Delivers high quality X++ code with defined quality standards and guidelines Knowledge on Installation and configuration Experience in report development- SSRS Experience in Azure deployment and migration using D365 Operations tools and techniques such asDMF. Expected to be flexible with time and capable of working in a Process oriented environment Exposure to TFS Online / VSO Excellent in written and verbal communication skills Good in co-ordination with cross group / cross teams
Joining location: Hyderabad/Bangalore/Chennai Experience Band: 3 to 12 Years
Pls Note: Only those candidates may apply who are available for f2f interview in Chennai only Regards
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases