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Monitoring Engineer

Keywords / Skills : Monitoring Engineer

Posted: 2019-01-02

Industry
IT/ Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Posted On
2nd Jan 2019
Job Ref code
8a78839f67a0921f0167
a1a2b3bd05c5
Job Description

Monitoring Engineer
Location: Hyderabad
Skill set:
1) Perform monitoring of the IT infrastructure (viaSCOM, Splunk dashboards, emailsetc) and take appropriate actions.
2) Inform to L2 engineer or Team Lead based on escalation matrix
3)Perform first level of actions based on standard work instructions
4) Ready to work in 24 * 7 shifts including weekends and night shifts (mandatory).
5) Fair judgement of business impacting alerts/events and inform peers and seniors
6) Willingness to follow the defined customer ITIL process and suggested improvements
7) Excellent written and Oral skills needed.
Technical skills - Good knowledge of OS (windows or Linux) is mandatory.
Working knowledge of VMware will be an advantage .
Hands on knowledge on Windows or Linux OS would be appreciated.
Knowledge of analytics tool for infra analysis like Splunk is an added advantage (but not mandatory)

Key Skill(s)

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