Interview / Job Location: Mumbai Sakhinaka Interview Date: - 15/01/2019 (Wednesday) Salary :: Upto 40k Shift :: Rotational (cab facility is there both the way free of cost )
NOTE :: We do not have any registration charges & NO contract , NO Bond .
INTERESTED CANDIDATES CAN CALL ON 8093269688 / 7606007211 OR CAN MAIL ON [HIDDEN TEXT]
Thanks and Regards Archana Das (Lead Recruiter ) Call: 07606007211 / 8093269688 Email: [HIDDEN TEXT] Desired Candidate Profile Please refer to the Job description above
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases