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MN0306_CSE01 Urgent Hiring for Counter Sales Executive in Mumbai

Company Name Confidential

Keywords / Skills : Billing, Cashier, Client Service.

0 - 2 years
Posted: 2019-06-03

Customer Service/Call Centre/BPO
Sales/Business Development
Other Sales - counter Sales servie
12th Class (XII)
1.50 - 3.50 lacs
Posted On
3rd Jun 2019
Job Description
  • Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.
  • Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
  • Must treat all the customers with respect and courtesy.
  • Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.
  • Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.
  • Should provide with quotes of various quotes which is appropriate.
  • Should also update the product details with any of the resources working in a continuous manner.
  • Keep yourself updated with the product inventory and its functionality.
  • Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.
  • Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.
  • Ensure that each product is stacked as per their location in the warehouse and organize it effectively.
  • Should ensure that they follow each safety rules assigned.
  • Should be active enough to inform the manager of any potential harmful condition.
  • Perform inspections of the delivery vehicle whenever required.

  • Should be able to read and write simple directions or instructions in English.
  • Should also be able to speak and understand English so that the customers won't find it hard to communicate.
  • Should meet the physical requirements of the job like lifting heavy weights, bend, crawl etc as this job demands more activity.

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