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Keywords / Skills : VLOOKUP, Countif, Excel, Pivot Table, HLOOKUP, Formulas, MIS Reporting, Data Analysis, Powerpoint, Business Analysis, Analytics, Macros, VBA, MS Access

2 - 7 years
Posted: 2018-11-16

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Data Processing Executive
Posted On
16th Nov 2018
Job Description
Job Description 
  • To manage the workload and production of reports on a timely manner. 
  • To ensure all reports are delivered to schedule with the highest standards of accuracy. 
  • Perform data mining and data analysis of received data from various stakeholders and systems into a presentable form. 
  • Develops MIS documentation to allow for smooth operations and easy system maintenance. 
  • Extract and analyze various data reports which would help company in running business efficiently. 
  • Preparation of Daily, Monthly, Quarterly MIS Reports and presentations. 
  • Sound knowledge of MS-Excel & MS Power Point including advanced tools and formulas (Pivot table & chart, Vlookup & Hlookup, countif and other financial/nested formulas etc.) 
  • Excellent organizational and prioritization skills with a strong attention to detail and ability to meet deadlines; 
  • Provide support and maintenance to existing management information systems (MIS); 
  • Provide strong reporting and analytical information support to management team. 
  • Generate and distribute management reports in accurate and timely manner. 
  • Analyze business information to identify process improvements for increasing business efficiency and effectiveness. 
  • Participate in business analysis activities to gather required reporting and dashboard requirements. 
  • Ability to multi-task and excellent time-management skills; 
  • Ability to establish credibility and create confidence quickly and easily; 
  • Proactive, Self-motivated, Accurate, Organized, Responsible candidate with strong analytical skills. 
  • Excellent interpersonal (verbal and written) communication skills are required to support working with cross-functional teams. 
  • Requires strong analytical, conceptual and problem-solving abilities. 
  • Ability to manage multiple priorities, and assess and adjust quickly to changing priorities. 
  • Must be able to perform duties with moderate to low supervision.
Desired Candidate Profile
  • Graduate in any discipline 
  • Minimum 4-6 yrs. of Experience in Business Analysis, MIS Reporting, Reporting Automation 
  • Sound knowledge of MS-Office 
  • Proficient with MS Excel, MS PowerPoint, MS SQL , MS Access 
  • Should be very strong in MS Excel and Advance MS Excel; 
  • Should be able to create Macros; MIS Reporting 
  • Prior working knowledge in Analytics using Analytic tools will be an added advantage 
  • Excellent communication skills 
  • Strong Analytical Skills


About Company

Hipower has been providing premium English language support and services to high-growth new technology customers worldwide for over 14 years. Our dedication to providing excellent service and process innovations have allowed us to grow continuously from a small team to over 1400+ people servicing 3.2 million customers worldwide.

Our Indo-American Management team combined with a well-trained team of handpicked India based specialists help us provide the highest quality support. Our core competency is surpassing our Client's expectations of quality in delivering an offshore outsourcing solution. Our Clients are leaders in the cutting-edge, high-tech growth industry. We have became a valuable asset to our growing Clients as they scale their businesses.
About Recruiter
Sunder .
HR Executive
HiPower Support Centre LLP
...
Skills I hire for BPO, Fresher, customer service, customer support, voice support, voice based, hr business partner,
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