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Infiniminds Private Limited
Keywords / Skills :
Java, Weblogic, Oracle SQL, JBoss, Apache Tomcat, SQL Server, Application Server, Web Technologies, Database, .Net
All Jobs by this Recruiter
Software Engineer/ Programmer
4th Dec 2018
Job Ref code
Location Airoli , Navi Mumbai
Need immediate joiners.
Total Experience :- 4 to 6 years
Good experience in providing Level 2 support for Business Applications in a 24x7 environment.
Good exposure to at least one of the following - Middleware Technologies (Web logic Application server(Mandatory), Apache Tomcat, JBOSS, IIS, Apache HTTP server (Mandatory) Oracle HTTP server(Mandatory) etc.), Basics of Database Technologies (Oracle/SQL Server, etc.)
Knowledge on more than one product within the following domains - Middleware Technologies (IBM MQ Tomcat, apache http server(Mandatory), JBOSS, Web Logic (Mandatory), IIS, Oracle HTTP server (Mandatory) etc.), Database Technologies Custom Applications build using Java/.Net.
Knowledge in ITSM tools like HPSM with focus on classification, categorization and escalation management.
Be able to automate activities using tools or scripts.
Coordinate with cross teams for deployments, new configurations.
Creating multiple JVMs on each node
Deploy new application with all necessary configurations.
Should be able to handle memory, heap related issues.
Should be able to Install and configure SSL certificate.
Should be able to Monitor Queues and messages, Queue Managers, Local & Remote Queues and Release Queues.
Should be able to create and implement clustering.
Install, configure and integrate Apache http & Oracle Http servers.
Be able to configure applications as per user request.
Be able to handle incident/service requests within defined SLAs.
Knowledge on infrastructure for Web/Client Server applications.
Knowledge on Performance management.
Should be able to Support during planned outages.
Troubleshooting deployment failure issues.
Vendor coordination and management : OEM
Escalates issues outside of the scope of L2 to the L3 team.
Preparation of RCA for Major Incidents
Thread Dump Analysis
Setting up JVM parameter
Necessary support for restoration or drill
Preparation of MIR for Major Incidents
Preparing, maintaining and updation of SOP and KBas
Desired Candidate Profile
Please refer to the Job description above
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INFINIMINDS Private Limited Infiniminds Private Limited is a Private incorporated on 26 February 2014. It is classified as Non-govt company and is registered at Registrar of Companies, Bangalore. Its authorized share capital is Rs. 30,000,000 and its paid up capital is Rs. 20,000,000.It is inolved in Other service activitiesInfiniminds Private Limited's Annual General Meeting (AGM) was last held on 26 September 2017 and as per records from Ministry of Corporate Affairs (MCA), its balance sheet was last filed on 31 March 2017.Directors of Infiniminds Private Limited are Pankaj Srivastava, Aishwarya Gummareddy Byrareddy, Rajesh Nagarajan, Monisha Balaraju, Alfred Mathan Raja Varuvelantony, Ramasubramanian Chidambaram, Srihari Kumar Shanmuga Sundaram, .Infiniminds Private Limited's Corporate Identification Number is (CIN) U93000KA2014PTC073817 and its registration number is 73817.Its Email address is [HIDDEN TEXT] and its registered address is 2nd Floor,"Jivam Edifice", No.23,KPTCL Road Opp. HNR Ind. Estate, Kasavanahalli,Sarjapur Road Bangalore Bangalore KA
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0 - 2 yrs
Job Details :
2 - 6 years
Job Location :
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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