Our company has been providing complete solutions to Organizations HR needs . We have offices in various locations of India since 2015 looking after our clients India operations.Our areas of expertise lie specifically in the SALES, Finance, Accounting , IT , Oil and Gas, FMCG, Luxury Retail, Shipping and Real Estate sectors.We are experienced working with some of the largest Finance , accounting companies both in India and Dubai. Our core competence is Lateral Hiring which we have done successfully across regions. I understand you would like our support in your immediate recruiting and we would be more than happy to help. We ensure our clients get the best candidate fit for the position. Building a long term relationship with you is something 4th Bloc Consultants strongly believes in and we will go to great lengths to ensure this. For your convenience, I have enclosed our company details outlining the services that we offer.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases