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Keywords / Skills : "social media", "social media marketing", "google adwords", "ppc", "smm", "seo", "online marketing", "search engine marketing", "digital marketing", "digital media executive", "facebook", "twitter", "internet marketing", "facebook marketing", Email Marketing"

0 - 2 years
Posted: 2018-09-26

Social Media
Marketing & Communications
Social Media Executive
Any graduate Class 12
Posted On
26th Sep 2018
Job Description
Responsibilities :

• Proactively attend all the queries, complaints, requests across the company’s social media platforms

• Raise issues to the concerned teams and follow up for resolutions

• Proactively and continuously keep the customer and stakeholders informed about the status of the problem

• High level of individual discretion to ensure customer satisfaction and business success

• Build credibility with customers by empathizing with their problem in words, proactively understand their needs and respond promptly

• Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely

• Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions

Requirements :

• Good command over English Language, ability to effectively communicate information in written format

• Working knowledge of platforms like Facebook, Google Play Store and Twitter

• Active twitter handle with good following and some exposure in any platform of communication including media relations, internal communication, branding and social media is desirable

• A problem- solving attitude

• Customer service experience of at least one year

• Should be smart, witty and have a sense of humor

• Willingness to work in shifts (24/7 working environment)

Work experience : Min 1 year upto 6 years

Work Location : Silk board(Bangalore)

Qualification Required: Min. 12th pass

Shift Timings : Rotational Shifts

Salary : upto 4.7lac

5 days workings

About Company

Our company has been providing complete solutions to Organizations HR needs . We have offices in various locations of India since 2015 looking after our clients India operations.Our areas of expertise lie specifically in the SALES, Finance, Accounting , IT , Oil and Gas, FMCG, Luxury Retail, Shipping and Real Estate sectors.We are experienced working with some of the largest Finance , accounting companies both in India and Dubai. Our core competence is Lateral Hiring which we have done successfully across regions.
I understand you would like our support in your immediate recruiting and we would be more than happy to help.
We ensure our clients get the best candidate fit for the position.
Building a long term relationship with you is something 4th Bloc Consultants strongly believes in and we will go to great lengths to ensure this. For your convenience, I have enclosed our company details outlining the services that we offer.
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