Greetings From JOBSHOP CONSULTING.!!!
JOBSHOP CONSULTING hiring for a Technical Chat Process
Designation Offered : Technical Support (L2 )
***Should have excellent communication and English written & speaking skills
Process Details : Troubleshooting / Fixing Branded desktops, portables and peripherals for small and medium business as well as consumers both US and Canada. Salary : * Upto 4.5 Lakhs p.a
One Touch Hiring.
BOTH SIDE CAB.
Direct Walk-in:- @JOBSHOP "SURVEY NO-29, OPPOSITE NOVOTEL HOTEL, BEHIND CANARA BANK, NAGAR ROAD, RAMVADI, PUNE-14"
Roles & Responsibilities
Real Time Support
Real Time Escalations/Supervisory Calls for Technical/Policy Related calls
Review/Approve dispatches for his team to ensure Dispatch meets required guidelines
Weekly audits on Repeat Dispatches, Repeat Calls and other Compliance factors
Does informal and formal evaluations and provides professional growth opportunities to agents
Cascade any Updates/Communications coming from Dell to their aligned team
Degree in IT/Computer or Engineering field & minimum 18 months of relevant technical experience preferred .Undergraduates/Graduates both eligible
Highly Proficient in Computer Hardware and Software (including New Microsoft Operating Systems)
Ability to demonstrate strong analytical, problem solving and multi- tasking skills.
Effective communication skills, both written and verbal
Ability to assign appropriate priorities to work assignments based upon situational pressures.
Must be a Team Player/Leader
Have you taken your first step in a path towards a lasting career
HURRY !! To schedule an interview Call SHAHNAZ :- 7420077070
INTERESTED CANDIDATES CAN ALSO VISIT OUR OFFICE AT JOBSHOP CONSULTING, SURVEY NO-29, OPPOSITE NOVOTEL HOTEL, BEHIND CANARA BANK, NAGAR ROAD, RAMVADI, PUNE-14 OR CAN ALSO CALL SHAHNAZ on 7420077070 OR YOU ALSO DROP YOUR CV AT [HIDDEN TEXT]