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MEGA HIRING @ Convergys(GGN) ADIL(HR) 8826295817

Keywords / Skills : Technical Support Executive ( voice) , Customer Service Executive (Voice) , Customer Service Executive (Non-voice) , Customer Support Engineer/ Technician

0 - 3 years
Posted: 2018-01-12

Job Description
MEGA HIRING @ Convergys(GGN)

Job Description: - Inbound Customer Service / Upselling.
*[Candidates with excellent communication(spoken English) skills are eligible

Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.

Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile-
o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
o BE/ freshers are not eligible (at least 6 months ICC Experience)
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 24,000 take home & attractive Incentives amount.

Additional Benefits-
o Two-way A/C cabs. (Convergys was awarded for best in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.

For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address:-
ADIL (HR ) 8826295817

Convergys Recruitment Center: Address: 4B-Taimoor nagar(maharani bagh) opp gurudwara, near new friends colony, south delhi. nearest metro station sukhdev vihar, Delhi 110025
Salary:INR 1,10,000 - 5,00,000 P.A. Lucrative Incentives
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice/Chat

ADIL (HR ) 8826295817

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