Developing Web/SPA applications and Restful services Work closely with architect/Tech Lead and to develop Presentation Layer and backend services with modern web technologies that can be tested and scaled easily Showing high level of technical excellence that will drive new ideas and deliver outstanding (and well-tested) code Minimum 4 years working experience in jQuery with experience in C#.NET, ASP.NET, MVC, Web API, LINQ, ADO.NET / EF. Exposure to WCF / Angular 4 is a Plus Exposure to client and server side best practices Experienced on Agile/Scrum development Good knowledge on OOPS and Design patterns Good Communication skills.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases